An accomplished Customer Experience Manager with over 12 years of expertise in this field. With a passion for delivering exceptional service, Becky has successfully led teams in various industries, ensuring customer satisfaction and loyalty.
Throughout Becky's career, she has consistently focused on developing and implementing strategies that enhance the overall customer journey. Adept at building and empowering cross-functional teams, focussing on exceeding customer expectations, increasing engagement, and driving brand love on social media.Â
Check out the incredible speaker line-up to see who will be joining Rebecca.
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