Matthew Dijkstra

Chief Customer Officer Vitality

Tuesday 13th May 2025 - Summit Day 1

11:00 AM PANEL DISCUSSION: HUMAN-CENTRIC SERVICE: HOW TO MAKE TECHNOLOGY WORK FOR YOUR BUSINESS, NOT AGAINST IT

  • Understand the role of AI and automation in enhancing human service without losing the personal touch.
  • Learn how leaders can foster a customer-first mindset across teams and departments.
  • Explore the best tech tools and platforms that empower businesses to scale while maintaining high-quality, personalised service.

Check out the incredible speaker line-up to see who will be joining Matthew.

Download The Latest Agenda