Karyna Neumann

Team Lead - Conversational AI E.ON Digital Technology GmbH

Karyna leads the Conversational AI team at E.ON Digital Technology, the digital subsidiary of the energy group E.ON. Together with the team of experts, she drives the development of innovative chat and voice bot projects across E.ON’s European units, transforming traditional customer service into an award-winning digital experience. Her expertise lies in user-centric design and business process automation. Beyond her corporate role, Karyna actively engages with academic circles to encourage interest in AI among students.