Karen Carter

Contact Centre Manager npower Business Solutions

Monday 12th May 2025 - Agent of the Future Focus Day

1:25 PM ICEBREAKER: CUSTOMER SERVICE IN ONE WORD

Kickstart the day with an interactive activity to spark conversations and connect with peers. Share one word that represents the future of customer service and discuss its impact with fellow attendees. 

Check out the incredible speaker line-up to see who will be joining Karen.

Download The Latest Agenda