WECOME TO THE CCW UK SUMMIT

11 - 13 May, 2026 | Allianz Stadium, Twickenham, London

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John Mackey

Global CXM Growth and Enablement Executive Conduent

Explore strategies to create personalised, omnichannel experiences that meet and exceed customer expectations at every touchpoint.
Understand how automation, AI, and multichannel communication can improve engagement, reduce costs, and optimise customer interactions.
Learn how to track CX metrics and ROI to enhance operational excellence, from reducing call times to increasing customer loyalty.

Check out the incredible speaker line-up to see who will be joining John.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk