THE #1 UK EVENT FOR PROGRESSIVE CONTACT
CENTRE, CX, AND DIGITAL SERVICE LEADERS

13-15 May, 2024 | Novotel London West

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Joanne Lotey

Senior Customer Experience Manager GAILS

Summit Day One: Tuesday 14th May 2024

1:45 PM IDG A: FROM FIRE-FIGHTING TO BEING ON THE FRONT FOOT: STREAMLINE & ADVANCE YOUR SERVICE OPERATIONS TO DELIVER CONSISTENT CX WHILST MAINTAINING A HUMAN TOUCH

Check out the incredible speaker line-up to see who will be joining Joanne.

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