The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

12 - 14 May, 2025 | Allianz Stadium, Twickenham, London

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Jen Hobbs

Digital Director – Experience & Development The AA

Tuesday 13th May 2025 - Summit Day 1

3:35 PM PANEL DISCUSSION: DIGITAL FIRST, HUMAN ALWAYS: PRIORITISING PEOPLE IN TRANSFORMATION

Empower your teams to champion transformation by demonstrating how digital tools enhance their capabilities and future-proof their roles.
Foster a culture of collaboration and resilience by equipping your teams with the tools and mindset needed to navigate transformation with confidence.
Prioritise customer connection by balancing technology with empathy, ensuring every interaction - digital or human - feels personal and meaningful.

Check out the incredible speaker line-up to see who will be joining Jen.

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