THE #1 UK EVENT FOR PROGRESSIVE CONTACT
CENTRE, CX, AND DIGITAL SERVICE LEADERS

May 12 - 14, 2025 | London UK

View 2024 Agenda

Francesca Rea

Director of Customer Operations NewDay

Unravel the challenges faced, strategic decisions made and the risk evaluation and ongoing management required for Generative AI
Discover the practical steps and considerations involved in implementing generative AI in customer care, including technology selection, training, and integration into existing service frameworks
Hear more on the gains for business transformation, differentiation in the market, and sustained competitive advantages in the evolving landscape of customer management

Check out the incredible speaker line-up to see who will be joining Francesca.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk