The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

12 - 14 May, 2025 | Allianz Stadium, Twickenham, London

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Emily Darlington MP

Member of Parliament of the United Kingdom House of Commons

Tuesday 13th May 2025 - Summit Day 1

3:35 PM FIRESIDE CHAT: NAVIGATING THE UK’S AI POLICY LANDSCAPE WITH EMILY DARLINGTON MP

As artificial intelligence continues to transform industries, understanding the UK's regulatory framework becomes paramount for customer management leaders. In this exclusive fireside chat, Emily Darlington - British Labour Party politician and Member of Parliament - a key figure in shaping the UK's AI policies, offers an insider's perspective on the evolving landscape of AI regulation. Drawing from her active role in the Science, Innovation and Technology Committee, Emily will discuss the UK's strategic vision for AI, the implications for customer service, and how businesses can navigate the complexities of compliance while fostering innovation. Gain valuable insights into forthcoming regulatory shifts and learn how to position your organisation to thrive in the era of AI-driven customer engagement.

Check out the incredible speaker line-up to see who will be joining Emily.

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