The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

12 - 14 May, 2025 | Allianz Stadium, Twickenham, London

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David Paulding

Vice President, International Expansion Nextiva

Learn how to craft seamless end-to-end customer journeys by aligning storytelling, data, and consistent messaging across all touchpoints.
Discover actionable strategies to optimise customer engagement, from granular audience segmentation to selecting the right channels and tools for impactful experiences.
Explore real-world insights on fostering collaboration with partners and maintaining consistency across diverse platforms to drive long-term business growth.

Learn how to build a robust business case that aligns customer experience transformation with company-wide objectives.
Discover strategies to engage key stakeholders and secure buy-in across departments for a customer-first strategy.
Explore real-world examples of how businesses successfully navigated the approval process to drive customer-centric change.

Check out the incredible speaker line-up to see who will be joining David.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk