The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders
12 - 14 May, 2025 | Allianz Stadium, Twickenham, London
Christina Lewis
Head of Global Operations and Engagement Bolt
Tuesday 13th May 2025 - Summit Day 1
12:15 PM PRESENTATION: THE SCIENCE OF RETENTION: UTILISE DATA TO ACTIVATE LIFELONG CUSTOMER LOYALTY
- Understand the science behind behaviours that drive customer and employee retention
- Learn how employee retention and loyalty contribute to a culture of exceptional customer experiences, driving higher customer retention
- Explore ways of leveraging data to personalise loyalty strategies and boost value proposition
Check out the incredible speaker line-up to see who will be joining Christina.
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