The #1 UK Event for Progressive Customer Engagement, CX, and Digital Service Leaders

12 - 14 May, 2025 | Allianz Stadium, Twickenham, London

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Christina Lewis

Head of Global Operations and Engagement Bolt

Wednesday 14th May 2025 - Summit Day 2

9:00 AM PRESENTATION: THE SCIENCE OF RETENTION: UTILISE DATA TO ACTIVATE LIFELONG CUSTOMER LOYALTY

Understand how data can uncover the behaviours and preferences that drive customer retention.
Learn how predictive analytics can help anticipate customer needs and prevent churn.
Explore ways to use data to personalise loyalty strategies and boost lifetime customer value.

Check out the incredible speaker line-up to see who will be joining Christina.

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