THE #1 UK EVENT FOR PROGRESSIVE CONTACT
CENTRE, CX, AND DIGITAL SERVICE LEADERS

May 12 - 14, 2025 | London UK

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Aymen Ismail

Head of Customer Engagement Solutions smart Europe GmbH

Passionate thought leader and expert in the automotive and customer engagement industry with 20 years of experience in the contact center and customer experience industry across EMEA & Asia, currently working at smart Europe GmbH to reshape the world of electric mobility, customer engagement & omnichannel contact centers.

Summit Day One: Tuesday 14th May 2024

11:45 AM FIRESIDE CHAT: REIMAGINING CUSTOMER ENGAGEMENT THROUGH THE DIGITAL LENS AND MANAGE DISRUPTION

Discover through the lens of one of the most innovative automotive manufacturers, how their customer engagement centres ensure personalized, predictive, and tailored customer service across multiple regions and languages.

Find out how they are delivering exceptional human-centric, connected, customer experiences within the entire customer life cycle

Learn how they are managing disruption!

Check out the incredible speaker line-up to see who will be joining Aymen.

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