Chris Tomkins

Chris Tomkins

Office of the CTO Zendesk
Chris Tomkins

Executive Exchange Day One

3:20 PM INTEGRATING CHANNELS, EMPOWERING PEOPLE: THE FUTURE OF UNIFIED CUSTOMER JOURNEYS

This masterclass is designed for senior CX decision makers eager to harness the power of AI and elevate the contact centre’s role in delivering seamless, unified customer journeys.

Explore how integrating multiple channels and empowering your teams can transform customer experience, driving loyalty and efficiency in a connected digital world. Join us to learn forward-thinking strategies that put AI and the contact centre at the heart of exceptional CX.


Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

In Partnership With:

CCW Europe Digital

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