Abbie Dockerill

GTM Enablement Lead Ultimate

Hey there! I'm Abbie, the GTM Enablement Lead at Ultimate. I've been in the customer support game for ages, did a stint in personalised omnichannel marketing automation, and then circled back to my true love: customer support -while ensuring the joy of automation was baked in. I'm all about making AI fun and accessible to everyone. You'll often find me cooking up (hopefully) fun and engaging workshops, games and quizzes. I'm into everything from crafting conversations that keep that human touch, to launching bots in a way that gets customers excited.