CMI Customer Management Insights is the magazine for Customer Experience and Customer Centricity. We nourish the culture of the customer relationship management, with a set of information tools, white papers, debates, researches and network creation on technological and organisational innovations for Customer Centrity and Customer Experience strategies.
The browser you are using is not supported that will prevent you from accessing certain features of the website. We want you to have the best possible experience. For this you'll need to use a supported browser and upgrade to the latest version.