The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

CCW Europe Summit 2025 - Event Preview

CCW Europe Summit 2025 - Event Preview

We’re thrilled to share an exclusive early look at what’s to come at CCW Europe Summit 2025 – the flagship gathering for Europe’s CX, contact centre and digital service leaders.

This preview gives you a first glimpse into the themes, speakers, and innovations shaping our most forward-thinking agenda yet:

  • Keynotes from leaders at Thomas Cook, Moët Hennessy, Octopus Energy and more
  • Peer-led roundtables tackling your biggest challenges
  • Deep dives into AI, automation, and customer loyalty
  • Strategies for breaking silos and proving CX ROI
  • Expanded focus on the full end-to-end customer journey

Download the Event Preview to see what’s in store.