yoummday stands for “you made my day” and is one of the fastest-growing technology companies in Europe. The yoummday platform combines a comprehensive modular workforce management software with over 15,000 quality-assured, self-employed customer service professionals from 60+ countries speaking more than 30 languages registered to handle sales and customer service interactions for businesses of all sizes. Central to yoummday’s success is its AI-powered integration, enhancing operational efficiency for companies and their remote workforce management.    

As a marketplace for 360-degree customer services, the platform differs significantly from traditional outsourcing processes. Clients benefit from unparalleled flexibility and an average cost reduction of 20% compared to conventional outsourcing models thanks to a tech-first approach and variable pricing model. yoummday’s client list ranges from start-ups to DAX companies. yoummday employs 400 permanent staff at its locations in Munich, Halle/Saale, Berlin, Prague and Sofia.