VOCALLS offers a conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue.
Our AI solutions efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email.
The latest VOCALLS product, LiveTranslate, equips contact centers to speak any language and connect with customers anywhere in the world. Our AI engine translates phone calls in real time with low latency so every conversation feels face to face.