QStory are the pioneers of Intraday Automation. Their mission is to create a better everyday life for customer service professionals by helping them to work in a happier, more engaging, and productive environment. Their unique AI platform uses predictive insights to automate resource management in line with real-time customer demand and staff availability. With QStory, contact centres can optimise their existing Workforce Management system to enhance staff wellbeing and deliver greater customer experiences, satisfaction levels and results.

Their enviable customer list includes NatWest, Nationwide, Jet2 and OVO Energy to name but a few.

As a carbon neutral organisation, they also work with Carbon Neutral Britain on a range of projects to offset global emissions.