Founded in Amsterdam in 2018, Kaizo is an AI-powered quality automation platform that turns customer support operations into strategic assets. Where manual QA typically covers just 1–2% of customer interactions, Kaizo's AI-driven workflows and real-time insights scale coverage to 100%, surfacing customer trends, quality gaps, and operational issues that would otherwise go unseen. Today, Kaizo serves 237+ companies and more than 9,200 users across EMEA, the Americas, and APAC, including Canva, UiPath, Indeed, Instacart, Foot Locker, GetYourGuide, and Teleperformance.