Alorica creates industry-leading, tech-enabled customer experiences at scale with 100,000 experts across 17 countries on behalf of 250+ global brands. With a track record of building long-term loyalty, Alorica brings actionable insights, proven processes and CX leadership that deliver outcomes critical to clients’ objectives, whether they’re focused on digital optimization, customer engagement or market expansion. Our digital practice—Alorica IQ—designs, integrates and optimizes best-of-breed technology solutions across the customer experience to improve service and increase operational efficiency. This year, we introduced our award-winning ReVoLT solution, breaking down language barriers with advanced AI to offer real-time voice translation in 75 languages and 200 dialects.