Ace Waves is an AI agent platform for consumer companies to automate and monetize customer service.
Our AI agents fully resolve customer issues by taking real actions inside your existing tools – from refunds to complex, multi-step cases. They deliver fast, human-like support across chat, email, social, and phone, in 90+ languages.
Trusted by large European consumer brands, Ace Waves automates up to 90% of support and cuts 60% of the costs, while improving CSAT, reducing resolution times, and driving retention and revenue.
With pre-trained agents and a forward-deployed delivery model, companies go live in weeks while staying fully in control.