Steve Blood

Steve Blood

VP Market Intelligence & Evangelism Five9
Steve Blood

Summit Day Two - Wednesday, 8th October 2025 [CET]

12:00 PRESENTATION: TURNING DATA INTO DELIGHT: A PATH TO HYPER-PERSONALISATION

Voice of the customer is one of the most powerful ways to build trust and loyalty. But today’s customers expect more. They want brands to know them as individuals, in the moment, across every engagement. In the age of real-time insights, digital twins open a whole new chapter of personalised, trusted experiences



Check out the incredible speaker line-up to see who will be joining Steve.

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CCW Europe Digital

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