The #1 European event series for progressive
contact centre, CX and digital service leaders

06 - 08 October, 2025 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

Sander Viegers

Head of Design (VP) Rabobank

Workshop Day - Monday, 7th October 2024 [CET]

15:00 DISRUPT-A-THON

It’s time to unleash your creativity and problem-solving skills! This is not your typical hackathon - no coding or technical expertise required. Instead, we'll work through collaborative exercises to help you tackle real-world customer management problem statements. Led by experienced facilitators, you’ll work in cross-industry, cross-functional teams to develop creative solutions and strategies.


How does it work?

  • Take a seat at a table of 6 to join your new peers and Disrupt-a-Thon dream team 
  • Rules, regulations and awards categories to be outlined by your host 
  • Groups to create a problem statement to work on using a pre-outlined framework 
  • Work through the collaborative exercise as instructed by your host 
  • It’s your time to shine – each group has the spotlight for a 2-minute elevator pitch on your big idea!


What will I gain?

  • The exercises and tools to think creatively and boost collaboration within your own organisation to solve complex business and customer challenges
  • Techniques to effectively pitch, create buy-in and secure sponsorship for new business cases and customer initiatives
  • New, innovative ideas and solutions to common customer challenges
  • Unique and unparalleled in-depth networking with your industry peers  


Limited spaces are available to join this one-of-a-kind event experience!

Check out the incredible speaker line-up to see who will be joining Sander.

Download The Latest Agenda