The #1 European event series for progressive
contact centre, CX and digital service leaders
06 - 08 October, 2025
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Olivier Herstraeten
International Client Engagement Performance Project Manager Cartier
Conference Day One - Tuesday, 8th October 2024 [CET]
12:15 PRESENTATION: FROM CALL CENTRE TO RELATIONAL HUB
Olivier & Sofiane will be on stage to share insights on Cartier client engagement strategy and achievements of the past years, resulting in transforming their contact centers worldwide into relational hubs with technology and data as key enablers.
Check out the incredible speaker line-up to see who will be joining Olivier.
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