Natasa Papandroulidaki

Customer Experience Manager Cosmos Sport

Summit Day One - Tuesday, 6th October 2026 [CET]

14:00 Roundtable: Retail and E-commerce

Retail and e-commerce organisations are navigating rapidly shifting consumer expectations, omnichannel journeys, and increasing competition. This roundtable brings together leaders from across the retail ecosystem to share perspectives on evolving customer behaviour, discuss operational challenges, and exchange ideas on how retailers are designing experiences that drive loyalty and long-term customer relationships.

Check out the incredible speaker line-up to see who will be joining Natasa.

Download The Latest Agenda

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