The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Amsterdam, Netherlands

View The 2024 Agenda

Mireille Verweij

Head of Customer Service Eurail

Discover how to transform mindsets, implement actionable and tangible CX goals and make customer satisfaction a priority across all teams
Learn about reorganisation strategies and how to implement a customer journey management team to maintain quality care year-round
Learn techniques for achieving faster, more effective results in CX whilst balancing technology and human interaction

Check out the incredible speaker line-up to see who will be joining Mireille.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk