Michael Noon

Customer Experience Insight Lead Virgin Media O2

Michael Noon is a CX Insight Leader with over 22 years’ experience across customer experience, research, and insight, recognised for delivering innovative measurement frameworks that drive meaningful organisational change. Combining deep expertise in CX insight, measurement, and programme delivery, he brings a balanced, practical perspective that leaders trust to shape strategy and improve performance.

Check out the incredible speaker line-up to see who will be joining Michael.

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