The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders
06 - 08 October, 2025
| Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands
Leonie Brown
Principal XM Scientist Qualtrics
Qualtrics Leonie Brown is an XM Scientist at Qualtrics, specialising in customer experience, research methodologies, and modernising the contact centre. She’s worked with hundreds of brands to design, implement and optimise their CX programs, using her vast amounts of experience to help brands turn happy customers into higher revenue and lower churn.
Check out the incredible speaker line-up to see who will be joining Leonie.
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