Leonie Brown

Principal XM Scientist Qualtrics

Qualtrics Leonie Brown is an XM Scientist at Qualtrics, specialising in customer experience, research methodologies, and modernising the contact centre. She’s worked with hundreds of brands to design, implement and optimise their CX programs, using her vast amounts of experience to help brands turn happy customers into higher revenue and lower churn.

Check out the incredible speaker line-up to see who will be joining Leonie.

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