The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Amsterdam, Netherlands

View The 2024 Agenda

Katalin Fritz

Chief Customer & People Officer Marley Spoon

Understand how to align tooling, process, and people with VOC for maximum customer satisfaction
Learn how to design processes that fulfill customer needs based on customer data and feedback
Understand the comprehensive impact of VOC on preventing, managing, and recovering from complaints

Check out the incredible speaker line-up to see who will be joining Katalin.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk