The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Amsterdam, Netherlands

View The 2024 Agenda

Károly Stöwer-Pál

Head of Global Quality and Coaching eBay

Embrace standardisation and automation as pillars of future customer service excellence
Establish service standards as a foundational element driving multi-year transformation efforts across the contact centre
Unlock human potential by transitioning from traditional methods to AI-driven approaches

Check out the incredible speaker line-up to see who will be joining Károly.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk