The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders
06 - 08 October, 2025
| Amsterdam, Netherlands
Julia Scharnetzke
Manager Member Engagement & Customer Service Miles & More
Julia Scharnetzke is a linguist and has many years of experience in customer service. She held various positions at service providers before joining Miles & More GmbH in 2022. As Manager Member Engagement & Customer Service she is responsible for service processes and technical innovation, among other topics.
Conference Day One - Tuesday, 8th October 2024 [CET]
Check out the incredible speaker line-up to see who will be joining Julia.
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