Don’t miss our eye-catching breakfast workshop – revealing the power of visual-engagement technology to skyrocket your first contact resolution. 

Does first contact resolution matter to your business?  

GoTo is pioneering visual-engagement technology in our LogMeIn Rescue technical support software. Our First Contact workshop is your chance to discover the power of secure screen-and-camera-sharing to drive up your first contact resolution success.  

Show and tell: why visual-engagement matters  

We can’t wait to share with you the power of visual-engagement technology to provide engaging and personable remote customer support. In a world of hybrid working, we’ll reveal how you can elevate your remote support above the competition – and transform your first contact resolution rates.  

We’ll demonstrate how visual-engagement technology is enabling agents to resolve more customer issues, faster – while tackling digital inclusion by widening access to remote customer support.  

First contact resolution has so many benefits for your business:  

• Improved customer experience 
• Enhanced customer satisfaction and retention 
• Saves time for customers and agents 
• Reduces repeat calls  
• Boosts agent efficiency 
• Ideal customer support choice for visual learners 

Seeing is believing 

Seeing for yourself is the most powerful way to appreciate the benefits of visual-engagement tools for remote customer support.