The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

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Jen Brown

Senior Director, International Marketing GoTo

Jen is Senior Director of International Marketing at GoTo, with 20+ years of experience in delivering product and service marketing programmes.

She started her career working at a contact centre between university years, before moving into the B2B technology industry to market CX solutions across companies like Tealium, Sprinklr and GoTo (formerly known as LogMeIn). Her experiences mean she’s a passionate advocate for customer service and inclusive learning, as well as for DE&I initiatives.

She also believes that encouraging more women to pursue rewarding careers in Science, Technology, Engineering and Mathematics (STEM) will be crucial to solving the tech industry’s gender gap.

Jen is a member of IQPC’s CCW Advisory Board.

Check out the incredible speaker line-up to see who will be joining Jen.

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