The #1 European event series for progressive
contact centre, CX and digital service leaders
07 - 09 October, 2024
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
The speaker Jaakko Lempinen was part of the previous event. To review the most recent speakers list, click here.
Jaakko Lempinen
Head of Customer Experience Yle
Jaakko is an experienced CX, analytics & AI leader with a great history of working both in the digital & traditional media industry as well as in eCommerce. Currently Jaakko is the Head of Customer Experience at Yle (Finnish public broadcaster) leading the data, insights and design teams.
Check out the incredible speaker line-up to see who will be joining Jaakko.
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