The #1 European event series for progressive
contact centre, CX and digital service leaders

07 - 09 October, 2024 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

View The 2023 Agenda

The speaker Heike Birlenbach was part of the previous event. To review the most recent speakers list, click here.

Heike Birlenbach

Senior Vice President Customer Experience Lufthansa Group

Check out the incredible speaker line-up to see who will be joining Heike.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk