The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

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Heather Shoemaker

CEO Language I/O

Heather Shoemaker is the CEO and founder of Language I/O, a pioneering company that delivers secure, enterprise-ready AI with cultural context across 150+ languages. With her unique background in software engineering and linguistics, Heather has established Language I/O as the bridge connecting global enterprises with their customers while maintaining exceptional security standards. A respected thought leader in AI and cross-cultural communication, she regularly contributes insights to Fortune magazine and speaks at prestigious events like SXSW, exploring how artificial intelligence can enhance authentic human connection across language barriers and deliver business results.

Check out the incredible speaker line-up to see who will be joining Heather.

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