Heather Shoemaker

CEO Language IO

Workshop Day - Monday, 6th October 2025 [CET]

13:20 WORKSHOP L: THREE BUSINESS CASES FOR AI IN GLOBAL CUSTOMER SUPPORT

We all know the power of AI, but what are the prevailing business cases? And how do you sell them internally? In this session, we’ll cover: 

  • Consolidating operations for global customer support for cost savings and service improvements 
  • Creating a scalable model for rapid and economical global expansion 
  • Modernising existing approaches to native customer experiences 

Check out the incredible speaker line-up to see who will be joining Heather.

Download The Latest Agenda

In Partnership With:

CCW Europe Digital

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