The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders

06 - 08 October, 2025 | Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands

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Gregor Campbell

Director of CX Practice Gamma

Workshop Day - Monday, 6th October 2025 [CET]

13:20 WORKSHOP I: LET’S BUILD AN AI-POWERED BOT WITH PERSONALITY – LIVE!

Join Gamma for an immersive, hands-on workshop where you'll build your own AI-powered bot in real time. Whether it’s an emergency advice assistant or a friendly bot announcing new ticket releases, bring your own scenario and we’ll help you bring it to life - complete with a distinctive personality tailored to your brand or service.

Learn how to design and deploy a functional AI-powered bot in real time
Understand how to embed personality to create a more engaging and human-like customer experience
Work with experts to bring a working prototype tailored to your organisation’s specific needs to life!

Check out the incredible speaker line-up to see who will be joining Gregor.

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