The #1 European event series for progressive
contact centre, CX and digital service leaders
06 - 08 October, 2025
| The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre
Filip Popovic
Head of Relationship Centre Avon International
Conference Day One - Tuesday, 8th October 2024 [CET]
Conference Day Two - Wednesday, 9th October 2024 [CET]
11:55 PRESENTATION: EFFICIENCY & QUALITY IN GLOBAL OUTSOURCING: NAVIGATING CUSTOMER SERVICE ACROSS EUROPE IN 20+ LANGUAGES
- Learn strategies for selecting the right outsourcing partner among a wide array of options
- Gain effective methods for managing and collaborating with partners across diverse cultural and linguistic landscapes
- Discover tactics to overcome internal resistance within your team to embrace outsourcing as a strategic advantage
Check out the incredible speaker line-up to see who will be joining Filip.
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