The #1 European event series for progressive
contact centre, CX and digital service leaders

06 - 08 October, 2025 | The Passenger Terminal & Mövenpick Hotel Amsterdam City Centre

View The 2024 Agenda

Eric Adams

Director, Merchant Experience Bolt

Eric Adams, Director of Merchant Experience at Bolt comes with 15+ years of experience managing operations across several tech companies. He is passionate about driving growth and satisfaction through exceptional customer experiences. His background includes significant expertise in cloud services, data platforms, and technical project management

Conference Day One - Tuesday, 8th October 2024 [CET]

13:45 IDG O: TAKE YOUR SELF-SERVICE FROM GOOD TO GREAT

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda

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