WELCOME TO THE CCW EUROPE SUMMIT 2025

6 - 8 October 2025 | Hôtel Mövenpick & The Passenger Terminal, Amsterdam, Netherlands

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Iman Karimi

SVP, Global Head of Data Science Sutherland

Learn why AI – especially agentic – should not be viewed as a cut-price human replacement, but as a way to dramatically improve effectiveness in customer experience, combining human strengths with AI to achieve far better outcomes
Discover why AI success requires more than powerful technology - without a clear value focus, the right operating model, and organisational alignment, initiatives risk delivering polished but ultimately misleading results, abandoned projects and lost confidence
Gain insights into the fundamentals that drive real business impact with AI - from strong data governance and robust measurement against KPIs, to the organisational design and talent required to prioritise and deliver high-value use cases

Check out the incredible speaker line-up to see who will be joining Iman.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk