Daan van der Mijden

Senior Director of Customer Service Samsung

Daan van der Mijden is Senior Director of Customer Service at Samsung, orchestrating exceptional customer experiences across consumer electronics and mobile technology. He specializes in developing service excellence frameworks that enhance customer satisfaction while driving operational efficiency across complex multinational markets.

Daan's customer-centric approach focuses on transforming service delivery through innovative solutions and strategic partnerships. This philosophy has proven instrumental in elevating Samsung's customer engagement standards, where his emphasis on continuous improvement and team empowerment delivers measurable results in customer loyalty and service performance metrics.

His work demonstrates how strategic customer service leadership creates sustainable competitive advantage when built on innovation, operational excellence, and customer-first principles—essential elements for success in today's rapidly evolving technology landscape.