THE #1 EUROPEAN EVENT
FOR PROGRESSIVE CONTACT
CENTRE, CX & DIGITAL SERVICE
06 - 08 October, 2025
| Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands
Cheryll Aganda
Chief of Advisory Services and Applied Insights Transcom
With over 20 years of experience in the outsourcing and offshoring industry, Cheryll is a seasoned customer experience leader and process excellence specialist. She currently leads Transcom's CX Advisory and Applied Insights services, leveraging her strong process engineering expertise to ensure the successful implementation of technology solutions. Her expertise and knowledge in COPC standards and her background in Machine Learning and Artificial Intelligence from MIT further enhance her ability to drive transformative CX initiatives.
Check out the incredible speaker line-up to see who will be joining Cheryll.
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