The speaker Caroline Black was part of the previous event. To review the most recent speakers list, click here.
Caroline Black
Head of Customer Strategy & ExperienceBusiness Stream
Caroline is currently Head of Customer Strategy & Experience at Business Stream, one of the UK’s leading B2B water providers. Her background is in Customer Experience Transformation and Customer Strategy working across various industries including Financial Services, Communications and Utilities. Caroline is a passionate and experienced SME who helps businesses to deliver a clear, effective and future proof approach to customer experience and customer service.
Check out the incredible speaker line-up to see who will be joining Caroline.
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