THE #1 EUROPEAN EVENT
FOR PROGRESSIVE CONTACT
CENTRE, CX & DIGITAL SERVICE
06 - 08 October, 2025
| Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands
Benedikt Linder
Teamlead IT-Systems Customer Care Schwarz Group
Benedikt is passionate about customer care. Throughout his career, he worked for various companies with a strong focus on customer care and customer care projects. Currently, he is the product owner for all systems used at Lidl Customer Care. His focus is on combining customer care processes with new technologies to enhance the customer experience and simplify agents’ work.
Check out the incredible speaker line-up to see who will be joining Benedikt.
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