Ben Neo

Head of Customer Experience Sales, Zoom EMEA Zoom

Ben has a 25+ year history in helping organisations improve their customer experience strategies and following on from the success of leading the Zoom Phone sales team in EMEA is now unashamedly proud to lead Zoom’s Customer Experience sales team across EMEA as they look to disrupt the Contact Centre marketplace. From his background as a Contact Center agent through to award winning Unified Communications and Contact Centre sales roles with Nortel, Vodafone, ShoreTel and Mitel, Ben has both the practical understanding of what customers are asking for and also the strategic view of how CCaaS technology can help them achieve their goals.