The #1 European Event Series for Progressive Contact Centre, CX, and Digital Service Leaders
06 - 08 October, 2025
| Hôtel Mövenpick & The Passenger Terminal - Amsterdam, The Netherlands
Ayush Mittal
IT Chapter Lead ING
Summit Day Two - Wednesday, 8th October 2025 [CET]
11:15 PANEL DISCUSSION: THE INTELLIGENT CUSTOMER EXPERIENCE: UNLOCKING THE TRUE POTENTIAL OF AI
- Explore how AI-powered tools, from chatbots to workflow automation, are transforming the way brands engage with customers at scale
- Learn how leading organisations are blending automation with human insight to create seamless, emotionally resonant experiences
- Uncover the future of intelligent CX, from predictive journeys to agentic AI, and what it takes to lead this change
Check out the incredible speaker line-up to see who will be joining Ayush.
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