With a background in Theoretical Physics, Andrew has a decade of experience in the CX/EX space. Specialising in Digital, AI, and CX Transformation, Andrew has driven impactful solutions across Pre and Post-sales roles in dynamic, hyper-growth environments like Content Guru, Freshworks, and Talkdesk. A catalyst for transformation in both Public and Private sectors, he excels at fostering effective solutions to diverse business needs. Currently, as the CX Solutions Director at Sprinklr, Andrew is dedicated to accelerating platform adoption and growth for Sprinklr's CX product suite throughout Northern Europe. With a deep understanding of Contact Centre Operations, Andrew is a passionate thought leader pushing the boundaries of customer experience
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