Agata Szczepańska-Jochemczyk

Director, Customer Experience, Corporate Banking PKO Bank Polski

Customer experience passionate from banking sector, currently responsible for corporate customers segment in PKO Bank Polski – the largest Polish bank. Initiator of unique cooperation among Polish corporate banks to create common NPS benchmark. Member of CX Influencers – group of Polish CX pioneers and thought leaders, co-founder of CustomerMatters, top CX consultancy company in Poland. Graduated in psychology, completed postgraduate studies in UX design.

Check out the incredible speaker line-up to see who will be joining Agata.

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