Yabber analyses and assesses customer interactions and provides insight into key risk areas and opportunities using a combination of AI and human expertise.

Using the Yabber ‘eco-system’ of multiple AI engines, we help our customers avoid risk, increase compliance, provide more accurate agent feedback, improve customer experience, reduce cost and increase revenue.  Our eco-system uses multi language, dialect and accent identifiers to bring a unique solution to contact centre analytics.

Our systems and process outputs are overseen by one of the most experienced teams that have worked across multi industry and global companies.