Established in 2006, MPC Connect is an agile customer-focused outsourcing solutions provider boasting an ever-expanding staff complement of 1700. Servicing vast global clientele, including the United Kingdom, United States, Australia, China, and South Africa - we offer 24/7/365 comprehensive BPO customer branded solutions. Our tailored call centre, online English tutoring and managed services solutions add value to your client-base and business through world-class infrastructure, an educated and conscientious workforce, and an ongoing commitment to excellence.
MISSION We are devoted to providing world-class outsourcing and shared services through problem ownership, solution implementation and maintaining accountability. With a continuous improvement mindset underlining our processes.
We are committed to establishing and cultivating sustainable and evergreen partnerships with both our customers and stakeholders - providing consistent growth and profitability. We believe that one of our most valuable assets are our dedicated employees, who are treated with the same respect and integrity as our esteemed clients.
VISION We strive to deliver industry-leading service and a seamless customer experience, by establishing partnerships, continuously upskilling our workforce and maintaining our standing as the preferred Business Process Outsourcing (BPO) service provider.